Frequently Asked Questions
Everything you need to know about our premium Iberico products and shipping.
How do you ensure the freshness of the meat during shipping?
All Beher USA perishable products are shipped in insulated thermal packaging with non-toxic gel ice packs. We use expedited shipping methods to ensure your items arrive at the optimal temperature and maintain their premium quality.
What is the shelf life of your vacuum-sealed Iberico ham?
Our vacuum-sealed sliced ham typically has a shelf life of 6 to 9 months when stored in a cool, dry place. Once opened, we recommend consuming it within 3 to 5 days and keeping it refrigerated for the best flavor experience.
Do you ship to all 50 states?
Yes, we ship across the United States. However, due to the perishable nature of our products, shipping to Alaska and Hawaii may require additional fees and specific express shipping methods to ensure food safety.
Can I return food items if I change my mind?
Due to food safety regulations, we cannot accept returns on perishable food items. If there is an issue with the quality of your order or if it arrived damaged, please contact our support team within 24 hours for a resolution.
Are Beher products authentic from Spain?
Absolutely. All Beher products are sourced directly from our traditional facilities in Guijuelo, Spain. We maintain the highest standards of the Iberico industry, ensuring authentic flavor and heritage in every bite.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout process.